GoFace プライバシーポリシー

我們為了支持個人資料保護，維護個人隱私權，讓您瞭解我們收集個人資料之目的、類別、利用範圍及方式、以及您所得行使之權利等事項，請您細心閱讀以下各項說明。 如果您對於GoFace的隱私權政策、以下相關告知事項、或與個人資料保護有關之相關事項有任何疑問，可以至【聯絡我們】留言詢問，我們將儘快回覆說明。

隱私權政策適用範圍

我們隱私權政策及其所包含之告知事項，僅適用於我們所擁有及經營的網站。我們網站內可能包含其他合作夥伴所提供的廣告，關於該合作夥伴網站的隱私權政策及與個人資料保護有關之告知事項，請參閱各該合作夥伴網站。

我們所收集的資料

我們收集資料是為了提供使用者更好的服務。在您註冊GoFace帳號、使用GoFace雲端服務、瀏覽GoFace官方網站、社群網站或合作夥伴的網頁，以及參加宣傳活動或抽獎遊戲時，我們會蒐集您的使用資料。我們也會從第三方（包括其他公司）取得資料。我們也可能會紀錄您電腦和瀏覽器上的資料，進而判斷一些基本設定(例如使網頁或系統語系)，或為您顯示某些適合您的服務。 我們收集的資料包括以下項目：

1. 姓名與聯絡人資料

我們會收集您的姓名、電子郵箱地址、電話等個人資訊。

2. 公司資料

註冊帳號時，我們會詢問您公司名稱、地址、電話及其他相關資料。

3. 密碼、密碼提示、用於驗證的或帳戶存取的安全資訊

4. 統計資料

例如您的性別、年齡…等。

5. 付款資料

當您選擇GoFace付費方案時，我們會收集您付款所需的資料，例如信用卡號，以及付款相關的安全認證資料(例如安全認證碼)。

6. 使用資料

我們收集您如何與我們的服務進行互動的相關資料，包括您使用的功能、瀏覽的紀錄，以及您輸入的搜尋項目。另外也包括與您的裝置和您用來連接我們的服務相關的資料，包括 IP 位址、GPS、裝置識別碼（例如電話的 IMEI 編號）、區域和語言設定。

7. 訊息的文字或內容

當您與我們聯絡時，我們會保留通訊紀錄，您可以自由選擇是否提供個人資料給我們。然而，若選擇不提供特定的必要資料，可能則無法使用GoFace的相關服務。

您個人資料的保護措施

我們為防止外人非法入侵GoFace網站資料庫系統，我們已裝設防火牆系統，並有專人負責資料庫之管理及維護工作。 而您填寫的資料及欄位，已經過特殊的編碼，再轉存入資料庫；資料解碼過程無法在非GoFace系統上執行。

我們如何使用個人資料

GoFace蒐集、處理及利用個人資料之特定目的如下：

1. 進行商業運作和提供服務

2. 行銷業務

3. 消費者、客戶管理與支援服務

4. 資訊通訊服務

5. 廣告和商業行為管理業務以及其他契約、類似契約或法律關係管理之事務或業務。

我們會將從各種服務所收集到的資料用於維護及改善我們的服務、開發新功能、滿足您對服務的需求，以及提供內部不載有個人資料的市場分析或業務報告。 另外，我們將收集您與我們聯繫的通訊紀錄以及訊息內容，以快速協助您解決問題。我們也可能會透過您的電郵地址通知您服務相關事宜。在將資料用於本隱私權政策未載明的其他用途時，我們會事先徵求您的同意。

我們如何使用Cookies

為了便利使用者，GoFace會使用cookie技術，儲存您使用本服務的習慣與偏好，以便於提供使用者所需要的服務。GoFace會使用網路信標來存取網站內外以及服務相關的cookie。若選擇關閉cookie有可能導致無法順利使用網站的完整功能等狀況。

第三人之網站及服務

本服務可能提供其他網站之連結，或使用第三人提供之服務（包括但不限於下述Google、LINE、WeChat），您可自行選擇是否使用整合第三人服務之GoFace功能。 為了提升服務體驗，我們可能會追蹤使用者的線上使用行為。GoFace可能使用Google提供的服務如Google Analytics、Adwords。您須閱讀並了解第三人網站所提供之隱私權政策。

跨境使用

GoFace會使用我們位於世界各地不同國家或地區的伺服器處理個人資料，因此可能會使用位於您所在國家或地區境外的伺服器來處理您的個人資料。

安全性

GoFace採取合理、符合法規的防護措施，防止資料受到存取、竄改、複製或洩漏等惡意行為。此外，我們也將定期進行實體的安全檢查，以防止儲存資料的系統遭到入侵。

變更

隨著環境改變，GoFace將會不定時變更隱私權政策的內容。使用者若對於GoFace隱私權政策或個人資料的保護有任何疑問，敬請透過聯絡我們詢問我們。

更新於 2021/06/25

Astra Inc., a company doing business as GoFace, and its subsidiaries and affiliates (collectively, “GoFace,” “we,” “our” or “us”), understands that privacy is important to our users. This Privacy Policy explains how we collect, use, share and protect your personal information that we collect on our website and through the services we provide (collectively, our “Service”). By using our Service, you agree to the terms of this Privacy Policy and our Terms of Service.

1. WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE?

The categories of information we collect can include:

  • Information you provide to us directly:
    1. We may collect personal information such as username and password, first and last name, phone number, photo, e-mail address, home address, and employer when you register for a GoFace account, use our Service, or if you correspond with us.
    2. We may also collect additional information you provide to us about your company or employer, your family, and your benefits, which we will consider to be personal information if it is linked to your identifying information.
    3. We may combine this information with data we collect from you through other methods, such as telephone conversations or electronic document exchange services, including your social security number, bank account number and other financial information.
  • Information we collect from third parties:
    1. We may obtain Information about you from third parties, such as your employer, your payroll provider, and your elected benefit providers.
    2. We may collect information from consumer reporting agencies.

We use this information to operate, maintain, and provide to you the features of the Service. We may use this information to communicate with you, such as to send you email messages, and to follow up with you to offer information about our Service and your account. We may also send you Service-related emails or messages (e.g., account verification, transactional communications, change or updates to features of the Service, technical and security notices). For more information about your communication preferences, see “Your Choices Regarding Your Information” below.

2. HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGY TO COLLECT INFORMATION

We and our third party partners may automatically collect certain types of usage information when you visit our website or use our Service. For instance, when you visit our websites, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time.

We may collect log file information about your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.

We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service.

Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time, as we believe that there is no consistent industry standard for how to respond to Do Not Track browser settings.

When you access our Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. We also collect and store your face and face metadata which is a critical component of our Service.

We may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.

Third Party Tracking and Online Advertising:

We may permit third party ad networks, social media companies, and other third party services to collect information about browsing behavior from visitors to our Service through cookies, social plug-ins, or other tracking technology. We may permit third party online advertising networks to collect information about your use of our websites over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or services. Typically, the information is collected through cookies or similar tracking technologies. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). Depending on your mobile device, you may not be able to control tracking technologies through settings.

3. SHARING OF YOUR INFORMATION

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Your Choices About Your Information” section below.

We may share your personal information with:

  • Other parties you chose to share data with through our Service. This includes your employer, your benefits providers, and any other company or individual you engage with through our Services;
  • Other companies owned by or under common ownership as GoFace. These companies will use your personal information in the same way as we can under this policy;
  • Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements, billing, payments, background check services, service fulfillment, web hosting or providing analytic services;
  • Our business partners who offer a service to you jointly with us, or who partner with us to provide our Services to you;
  • Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of a bankruptcy or related or similar proceedings; and
  • Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to
    (a) comply with the law and the reasonable requests of law enforcement;
    (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or
    (c)to exercise or protect the rights, property, or personal safety of GoFace, our Users, or others.

We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

4. YOUR CHOICES ABOUT YOUR INFORMATION

  • How to control your communications preferences:
    You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., account verification, benefits registration, transactional communications, changes/updates to features of the Service, technical and security notices).
  • Modifying or deleting your information:
    We will retain your information for as long as your account is active or as needed to provide you Services. You may view and modify your personal information through your account settings. We may not be able to modify or delete your information in all circumstances, as federal and state law may require that we maintain certain types of information for a set period of time. You may not be able to delete or modify certain information that your employer requires that we maintain. If you have any questions about reviewing, modifying or deleting your account information, you can contact us directly at support@goface.me.

5. HOW WE STORE AND PROTECT YOUR INFORMATION

  • Storage and Processing:
    Your information collected through the Service may be stored and processed in Taiwan or any other country in which GoFace or its subsidiaries, affiliates or service providers maintain facilities. If you are located in other regions outside of ASEAN with laws governing data collection and use that may differ from Taiwan law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to Taiwan or any other country in which GoFace or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
  • Keeping your information safe:
    GoFace cares about the security of your information, and uses robust and state-of-the-art physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. However, no security system is perfectly secure and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, GoFace will investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

6. LINKS TO OTHER WEB SITES AND SERVICES

Our Service may integrate with or contain links to other third party sites and services. We are not responsible for the practices employed by third party websites or services embedded in, linked to, linked from, or connected with the Service and your interactions with any third-party website or service are subject to that third party’s own rules and policies.

7. HOW TO CONTACT US

If you have any questions about this Privacy Policy or the Service, please contact us at support@goface.me

8. CHANGES TO OUR PRIVACY POLICY

GoFace may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last modified’ date at the top of this page.

updated by 2021-07-07

当社はお客様のプライバシーを重視し、プライバシーの保護に注力しています。 以下、お客様の情報を収集する目的、カテゴリ、利用範囲、利用方式、またはお客様が有する権利等について明確にご説明しますので、ぜひご一読ください。また、お客様は個人情報保護に関してご質問等がある場合、【お問い合わせフォーム】にてお問い合わせください。

適用範囲

本ポリシーは、当社が所有もしくは運営するウェブサイト、サービスにのみ適用されます。当社サイト及びサービスでは、パートナー企業様等の第三者から配信される広告が掲載される場合があり、これに関するプライバシーポリシーや個人情報保護方針については当該第三者が定めるものをご参照ください。

情報収集

当社はより良いサービス提供のため、 お客様の個人情報等を収集させていただくことがございます。お客様がGoFaceサービスにおけるアカウントの登録、クラウドサービス、ソーシャルメディアやパートナー企業様等のウェブサイトをご利用頂く際、またはキャンペーンやゲームをご参加頂く際に、当社はお客様の情報を収集いたします。当社は第三者(他の事業者を含め)等の別の情報源から入手した情報を収集いたします。また、当社はお客様の機器情報及びブラウザ情報等を記録し、当社サービスにおける基本設定(例：ブラウザ環境、言語表示)、適する内容等をお客様に合わせてカスタマイズします。 当社が収集する情報は、以下のようなものとなります。

1. 氏名及び連絡先に関する情報

氏名、Eメールアドレス、電話番号等の個人情報

2. 会社に関する情報

アカウントに登録する際にお客様からご提供いただく会社名、住所、電話番号、 その他関連情報

3. パスワード、パスワード提示、認証やアカウントにアクセスする時に必要とされるセキュリティ情報(例えば、セキュリティコード)

4. 統計資料 例：お客様の性別、年齢等

5. 決済情報

GoFace有料サービスを利用される場合、当社はお支払いのために必要な情報を収集いたします。例えば、クレジットカード番号、決済に関するセキュリティー認証情報

6. 利用時の情報

お客様による当社サービスの利用またはやり取りに関する情報（利用機能、閲覧履歴、入力履歴等）を収集します。また、お客様が当社サービスへのアクセスに使用したデバイスのIPアドレス、GPS位置情報、識別番号（例：IMEI番号）、地域と言語設定等の情報を収集します。

7. 送信内容

お問い合わせ時の通信履歴を保存します。お客様は、当社が要請した個人情報を提供する義務はありませんが、お客様が提供しない場合、当社はお客様への当社サービスの提供やお問い合わせに対応しかねる可能性があります。

個人情報の保護に関して

当社は外部からGoFaceのデータベースへの不正アクセスを防ぐためにファイアウォールを導入しています。 また、データベースの管理・運用は特定の権限を持つ担当者のみに限定しております。お客様の記入した資料やお客様に関する情報は暗号化されてから、データベースに保存されているので、復号化はGoFace以外のシステムで行うことができません。

利用目的

当社は以下の特定目的を達成するため、お客様の個人情報を取得、処理、及び利用いたします。

1. 業務運営とサービス提供の適切かつ円滑な遂行

2. マーケティング活動及び分析

3. 消費者、顧客管理及び支援サービス

4. 情報・通信サービス

5. 広告・商業行為のマネジメント業務及び契約、契約を類似する関係事務、その他必要な法律関係事務

当社はあらゆるサービスから収集した個人情報を当社サービス向けの維持及び改善、新機能の開発、お客様満足の向上、個人データを含まない社内用マーケテイング分析または営業報告書提供のために利用します。また、お問い合わせに対してなるべく早く対応するため、当社はお客様との間の通信記録及びメッセージ内容を収集します。当社はお客様のEメールアドレス宛にサービスに関する情報をお知らせすることがあります。本ポリシーに定める用途範囲を除き、事前にお客様同意なしに、その範囲を超えて利用いたしません。

Cookieの利用について

より適切かつユーザーフレンドリーなサービス提供のため、当社はCookieを使用してお客様がGoFaceサービスを利用する際の好み、習慣についての情報を収集します。また、当社はWebビーコンを使用して、当社のWebサイト内外及びサービスに関するCookie を読み取ります。クッキーをブロックすると、サイトの一部が機能しない可能性があります。

第三者のウェブサイトとサービスについて

当社ウェブサイトとサービスには、第三者のウェブサイトやコンテンツへのリンクが掲載されている場合があり、第三者サービス（Google、 LINE、WeChatを含む（ただし必ずしもこれらに限定されない））を利用する可能性があります。お客様は第三者サービス等を含まれるGoFace機能を利用可否をご自身でご決定頂けます。

お客様により良いサービスをご提供するため、ユーザーの利用状況調査等を行う可能性があります。また、GoFaceにはGoogle Analytics、Adwords等のGoogleサービスを使用する可能性があります。上記第三者は利用者情報を取得する場合があり、取得された情報は第三者のプライバシーポリシーやサービスの利用規約等に基づいて取り扱われます。当社サービスをご利用の上、必ず当該第三者サイトにてプライバシーポリシーをご確認ください。

国境を越える個人情報の転送、処理、および保存

当社は世界各地にある当社サーバーを利用し、GoFaceにおける個人情報を処理しています。す。お客様の個人情報は、お客様の居住国以外の国に転送され、処理される場合があります。

セキュリティ体制

当社はGoFaceにおける個人情報への外部からの不正アクセス、改ざん、複製、漏洩等の危険防止に対して、合理的かつ適切な安全対策を実施しています。また、当社は定期的にセキュリティチェックを行い、保存されているデータの不正侵入を防止します。

プライバシーポリシーの変更

当社は本ポリシーの内容を適宜見直し、不定期に修正する場合があります。お客様はGoFaceにおけるプライバシーポリシーや個人情報保護に関してご質問等がある場合は、【お問い合わせフォーム】までご連絡ください。

updated 2021-03-09

Astra Inc., a company doing business as GoFace, and its subsidiaries and affiliates (collectively, “GoFace,” “we,” “our” or “us”), understands that privacy is important to our users. This Privacy Policy explains how we collect, use, share and protect your personal information that we collect on our website and through the services we provide (collectively, our “Service”). By using our Service, you agree to the terms of this Privacy Policy and our Terms of Service.

1. WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE?

The categories of information we collect can include:

  • Information you provide to us directly:
    1. We may collect personal information such as a username and password, first and last name, phone number, e-mail address, home address, and employer when you register for a GoFace account, use our Service, or if you correspond with us.
    2. We may also collect additional information you provide to us about your company or employer, your family, and your benefits, which we will consider to be personal information if it is linked to your identifying information.
    3. We may combine this information with data we collect from you through other methods, such as telephone conversations or electronic document exchange services, including your social security number, bank account number and other financial information.
  • Information we collect from third parties:
    1. We may obtain Information about you from third parties, such as your employer, your payroll provider, and your elected benefit providers.
    2. We may collect information from consumer reporting agencies.

We use this information to operate, maintain, and provide to you the features of the Service. We may use this information to communicate with you, such as to send you email messages, and to follow up with you to offer information about our Service and your account. We may also send you Service-related emails or messages (e.g., account verification, transactional communications, change or updates to features of the Service, technical and security notices). For more information about your communication preferences, see “Your Choices Regarding Your Information” below.

2. HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGY TO COLLECT INFORMATION

We and our third party partners may automatically collect certain types of usage information when you visit our website or use our Service. For instance, when you visit our websites, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time.

We may collect log file information about your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.

We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service.

Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time, as we believe that there is no consistent industry standard for how to respond to Do Not Track browser settings.

When you access our Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. We also collect and store your face and face metadata which is a critical component of our Service.

We may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.

Third Party Tracking and Online Advertising:

We may permit third party ad networks, social media companies, and other third party services to collect information about browsing behavior from visitors to our Service through cookies, social plug-ins, or other tracking technology. We may permit third party online advertising networks to collect information about your use of our websites over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or services. Typically, the information is collected through cookies or similar tracking technologies. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). Depending on your mobile device, you may not be able to control tracking technologies through settings.

3. SHARING OF YOUR INFORMATION

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Your Choices About Your Information” section below.

We may share your personal information with:

  • Other parties you chose to share data with through our Service. This includes your employer, your benefits providers, and any other company or individual you engage with through our Services;
  • Other companies owned by or under common ownership as GoFace. These companies will use your personal information in the same way as we can under this policy;
  • Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements, billing, payments, background check services, service fulfillment, web hosting or providing analytic services;
  • Our business partners who offer a service to you jointly with us, or who partner with us to provide our Services to you;
  • Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of a bankruptcy or related or similar proceedings; and
  • Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to
    (a) comply with the law and the reasonable requests of law enforcement;
    (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or
    (c)to exercise or protect the rights, property, or personal safety of GoFace, our Users, or others.

We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

4. YOUR CHOICES ABOUT YOUR INFORMATION

  • How to control your communications preferences:
    You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., account verification, benefits registration, transactional communications, changes/updates to features of the Service, technical and security notices).
  • Modifying or deleting your information:
    We will retain your information for as long as your account is active or as needed to provide you Services. You may view and modify your personal information through your account settings. We may not be able to modify or delete your information in all circumstances, as federal and state law may require that we maintain certain types of information for a set period of time. You may not be able to delete or modify certain information that your employer requires that we maintain. If you have any questions about reviewing, modifying or deleting your account information, you can contact us directly at support@goface.me.

5. HOW WE STORE AND PROTECT YOUR INFORMATION

  • Storage and Processing:
    Your information collected through the Service may be stored and processed in Taiwan or any other country in which GoFace or its subsidiaries, affiliates or service providers maintain facilities. If you are located in other regions outside of ASEAN with laws governing data collection and use that may differ from Taiwan law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to Taiwan or any other country in which GoFace or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
  • Keeping your information safe:
    GoFace cares about the security of your information, and uses robust and state-of-the-art physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. However, no security system is perfectly secure and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, GoFace will investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

6. LINKS TO OTHER WEB SITES AND SERVICES

Our Service may integrate with or contain links to other third party sites and services. We are not responsible for the practices employed by third party websites or services embedded in, linked to, linked from, or connected with the Service and your interactions with any third-party website or service are subject to that third party’s own rules and policies.

7. HOW TO CONTACT US

If you have any questions about this Privacy Policy or the Service, please contact us at support@goface.me

8. CHANGES TO OUR PRIVACY POLICY

GoFace may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last modified’ date at the top of this page.

updated by 2021-07-07

Astra Inc., a company doing business as GoFace, and its subsidiaries and affiliates (collectively, “GoFace,” “we,” “our” or “us”), understands that privacy is important to our users. This Privacy Policy explains how we collect, use, share and protect your personal information that we collect on our website and through the services we provide (collectively, our “Service”). By using our Service, you agree to the terms of this Privacy Policy and our Terms of Service.

1. WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE?

The categories of information we collect can include:

  • Information you provide to us directly:
    1. We may collect personal information such as a username and password, first and last name, phone number, e-mail address, home address, and employer when you register for a GoFace account, use our Service, or if you correspond with us.
    2. We may also collect additional information you provide to us about your company or employer, your family, and your benefits, which we will consider to be personal information if it is linked to your identifying information.
    3. We may combine this information with data we collect from you through other methods, such as telephone conversations or electronic document exchange services, including your social security number, bank account number and other financial information.
  • Information we collect from third parties:
    1. We may obtain Information about you from third parties, such as your employer, your payroll provider, and your elected benefit providers.
    2. We may collect information from consumer reporting agencies.

We use this information to operate, maintain, and provide to you the features of the Service. We may use this information to communicate with you, such as to send you email messages, and to follow up with you to offer information about our Service and your account. We may also send you Service-related emails or messages (e.g., account verification, transactional communications, change or updates to features of the Service, technical and security notices). For more information about your communication preferences, see “Your Choices Regarding Your Information” below.

2. HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGY TO COLLECT INFORMATION

We and our third party partners may automatically collect certain types of usage information when you visit our website or use our Service. For instance, when you visit our websites, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time.

We may collect log file information about your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.

We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service.

Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time, as we believe that there is no consistent industry standard for how to respond to Do Not Track browser settings.

When you access our Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. We also collect and store your face and face metadata which is a critical component of our Service.

We may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.

Third Party Tracking and Online Advertising:

We may permit third party ad networks, social media companies, and other third party services to collect information about browsing behavior from visitors to our Service through cookies, social plug-ins, or other tracking technology. We may permit third party online advertising networks to collect information about your use of our websites over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or services. Typically, the information is collected through cookies or similar tracking technologies. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). Depending on your mobile device, you may not be able to control tracking technologies through settings.

3. SHARING OF YOUR INFORMATION

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Your Choices About Your Information” section below.

We may share your personal information with:

  • Other parties you chose to share data with through our Service. This includes your employer, your benefits providers, and any other company or individual you engage with through our Services;
  • Other companies owned by or under common ownership as GoFace. These companies will use your personal information in the same way as we can under this policy;
  • Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements, billing, payments, background check services, service fulfillment, web hosting or providing analytic services;
  • Our business partners who offer a service to you jointly with us, or who partner with us to provide our Services to you;
  • Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of a bankruptcy or related or similar proceedings; and
  • Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to
    (a) comply with the law and the reasonable requests of law enforcement;
    (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or
    (c)to exercise or protect the rights, property, or personal safety of GoFace, our Users, or others.

We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

4. YOUR CHOICES ABOUT YOUR INFORMATION

  • How to control your communications preferences:
    You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., account verification, benefits registration, transactional communications, changes/updates to features of the Service, technical and security notices).
  • Modifying or deleting your information:
    We will retain your information for as long as your account is active or as needed to provide you Services. You may view and modify your personal information through your account settings. We may not be able to modify or delete your information in all circumstances, as federal and state law may require that we maintain certain types of information for a set period of time. You may not be able to delete or modify certain information that your employer requires that we maintain. If you have any questions about reviewing, modifying or deleting your account information, you can contact us directly at support@goface.me.

5. HOW WE STORE AND PROTECT YOUR INFORMATION

  • Storage and Processing:
    Your information collected through the Service may be stored and processed in Taiwan or any other country in which GoFace or its subsidiaries, affiliates or service providers maintain facilities. If you are located in other regions outside of ASEAN with laws governing data collection and use that may differ from Taiwan law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to Taiwan or any other country in which GoFace or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
  • Keeping your information safe:
    GoFace cares about the security of your information, and uses robust and state-of-the-art physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. However, no security system is perfectly secure and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, GoFace will investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

6. LINKS TO OTHER WEB SITES AND SERVICES

Our Service may integrate with or contain links to other third party sites and services. We are not responsible for the practices employed by third party websites or services embedded in, linked to, linked from, or connected with the Service and your interactions with any third-party website or service are subject to that third party’s own rules and policies.

7. HOW TO CONTACT US

If you have any questions about this Privacy Policy or the Service, please contact us at support@goface.me

8. CHANGES TO OUR PRIVACY POLICY

GoFace may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last modified’ date at the top of this page.

updated by 2021-07-07